I just installed MoonMail Recover Checkouts and no emails are sent. Am I missing something?

Yes! MoonMail Recover Checkouts is paused by default when you install it. Make sure to head to Templates, Plans & Settings and click on the Active radiobutton within the Application Status section as shown below:

From now ownwards, AbandonApp by MoonMail will send emails to abandoned checkouts using your active templates.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request